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privacy policy

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We receive, collect and store the information you enter on  our website in order to properly execute the contracts concluded through the store  online. Additionally, we store IP addresses, passwords, email addresses, and purchase history. We may use software to measure information such as response times, length of visits to certain pages. We also store information about payments, comments, product feedback, recommendations.

When you make a transaction on our website, as part of the process, we store the personal data you enter such as name, address and email address. Your personal data will be used for:

  1. To provide services;

  2. To provide our customers with assistance and technical support;

  3. To be able to contact our visitors with general or personalized announcements and promotional messages;

  4. To create statistics based on which we can improve our services;

  5. To comply with any applicable laws and regulations;

Personal data are processed in accordance with Regulation no. 2016/679 of the European Parliament and of the European Commission (EU) of 27 April 2016.

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We process your data based on the consent expressed at the time of registration on the website and at the time of confirmation of transactions made on the website.

Your consent to the processing of your personal data is voluntary. However, if you refuse to give your consent, it will be impossible for you to register and purchase through the website.

With regard to the processing of your personal data, you have the following rights:

  1. Withdraw your consent at any time without giving any reason. The request may be for a specific processing purpose, such as withdrawing your consent to receive commercial information, or it may be for all processing purposes. If your consent is withdrawn for all processing purposes, your User Account  from the website will be deleted and your data will no longer be processed by us, unless the processing is based on another basis, such as: the need to perform a pre-contract or contract to which you are a party, the need to comply by us of a legal obligation; a legitimate interest invoked by us. Withdrawal of consent will not affect any previous activity.

  2. You can request the deletion of your data at any time.  without invoking any reason. A request to delete data will not affect activities previously performed. Deleting data means that we will delete your User Account from the website and that your data will no longer be processed by us.

  3. You may at any time object to the processing of data relating to all or only some of the purposes of the processing. This opposition shall not affect any activity performed prior to that time. Opposition means that we will delete your User Account from the website and that your data will no longer be processed by us.

  4. You can request a restriction on the processing of data for the duration or purpose of the processing. We will proceed as you wish. This request will not affect any activity performed prior to that time and we will retain the data only for the purpose of storage and for the establishment, exercise or defense of a legal claim.

  5. If you meet certain conditions, you may request that any of your data be transferred to us  in our possession to yourself (in a structured, commonly used and automatically readable format) or to another party of your choice. For this purpose, you will contact us via the contact form, indicating the name and address of the entity to which you are requesting the transfer and the purpose - respectively which of your data to be transferred. The transfer will take place automatically electronically as soon as you confirm the request. We need confirmation of the request in order to ensure the security of the data and to convince ourselves that the request comes from an authorized person.

  6. You can ask us at any time to confirm whether or not we process your personal data, and if so, to give you access to this data and to  We provide information and details regarding the processing of your personal data, such as: the data processed, the purpose of the processing, the recipients to whom the data were or are to be disclosed, the storage period (whenever possible).

  7. In the case of a decision based only on automated processing, including profiling, which produces legal effects on you, you have the right to obtain human intervention, to express your point of view, to receive an explanation for the automatic decision and to to challenge that decision.

  8. You have the right to file a complaint with the data processing supervisor. In Romania, this supervisory authority is the NATIONAL AUTHORITY FOR THE SUPERVISION OF PERSONAL DATA PROCESSING.

The rights set out above may be exercised in certain circumstances or subject to certain conditions, exclusions or exceptions as specified in the applicable data protection legislation.

We are obliged to inform you no later than one month after the receipt of each such request regarding the actions we have taken on its basis.

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We retain your personal data until your User Account is deleted. Your User Account may be deleted  both at your request and as a result of the withdrawal of your consent to the processing of your data, your objection to the processing of your data, or your request to delete your data.

Our systems will only retain such archival information about your transactions to which the retention of data relates, for example in connection with any claims you may have, such as in connection with the legal guarantee or in connection with any legal provisions are mandatory.

You can send us any notifications or requests regarding personal data by using one of the following options of your choice:

  1. Email to:  office@interpharm.ro

  2. Phone: 0337.100.247

  3. Contact form on the Website

  4. By mail to: INTERPHARM BIO COSMETICS SRL Str.Comisia Centrală Nr.72-74, 620165 Focșani.Vrancea.

We may entrust the processing of your personal data to our contractual partners to the extent necessary to carry out transactions, for example to prepare the ordered products and deliver them or to communicate to you commercial information (this only if you are a User who has agreed to receive commercial information).

Personal data will not be disclosed in any case to third parties other than for the purposes set out in this Privacy Policy; this also means that they will not be shared with other entities for the transmission of marketing materials by these third parties.

Users' personal data will not be transferred outside the European Union.

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You can subscribe to our newsletter by providing  email address or phone number  and consent to the processing of personal data in order to receive commercial and marketing information. We use the newsletter to inform you about the latest offers (for example: new products, special offers or clearance sales). You can unsubscribe from the newsletter at any time by using the link included in the newsletter or by sending an email through the contact form on the site.

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At your request, we will notify you by electronic means of the availability of a selected product.  Such notice may be sent to you only if you have agreed to receive, at the specified e-mail address, commercial information about the products of the online store and your personal data will be processed by us.  You provide your data to us voluntarily, but your refusal to consent to the processing of personal data prevents us from notifying you of the availability of the product.   

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The website uses cookies. Cookies are small files  which allow devices used for browsing the internet (for example: computer, smartphone) to save specific information about the activity on the Website when that device is used. The information stored in cookies is used, for example, for advertising or statistical purposes and to adapt the Website to your specific needs. You can change your cookie settings in the browser. If the settings remain unchanged, the cookies will be saved on the device. Changing cookie settings may limit the functionality of the Website.

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Our website uses an extension of the social media site called Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). The Facebook extension on our website can be recognized  through the Facebook logo. This extension / plugin will connect you directly to our Facebook profile. This will allow Facebook to remember that you visited  our website on your IP address. If you visit the website while logged in to your Facebook profile, Facebook will record your visit information. Even if you're not logged in, Facebook is able to get information about your IP address. We want to emphasize that Facebook does not inform us about the data thus collected and how it uses it. We do not know the intent and purpose for which Facebook collects the information. For more information on Facebook privacy, we suggest contacting Facebook directly or checking the Facebook Privacy Policy.  at the address  https://www.facebook.com/about/privacy/ . If you do not want Facebook to receive information about your visit to the website, we advise you to log out of your Facebook account.

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Our website uses Google Inc. web services analysis mechanisms. ("Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA"): Google Analytics, Google Double Click and Google Tag Manger. Google Analytics, Google Double Click and Google Tag Manager Cookies that allow the analysis of the use of websites. Information obtained through cookies  are usually sent to the Google server in the US and archived.

If the anonymous IP address is turned on for this website, the user's IP address is first reduced by Google. This applies to the Member States of the European Union and other states mentioned in the EEA Agreement. Only in exceptional cases is the full IP address sent to the US server in the US and reduced there. In this way, the function of transforming the IP address into an anonymous date will be activated on our website. At the request of the website operator, Google will use this information to analyze website traffic, report on web activity and other services related to the use of the website and the Internet. The IP address transmitted by the user's web browser through Google Analytics is not stored with other Google data.

The user can block the saving of cookies in the internet browser. In this case we want to emphasize that full use  of all website functions will not be possible. In addition, the User may block the saving of data collected by cookies related to site traffic (including IP address) and their sending to Google, as well as the distribution of this data by Google by downloading and installing a plug-in available at the following link:  https://tools.google.com/dlpage/gaoptout?hl=en .

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The website may contain links to third party web pages. Not  We have no control over these third-party pages, we do not monitor them and we cannot be held responsible for the data protection performed by these third parties or for the content of those pages.

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Last updated December 29, 2018 .

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